Gambling is a form of entertainment, but it should be enjoyed responsibly. It is not a way to make quick money. You should always avoid chasing losses, never gamble with money you cannot afford to lose, and never gamble with money meant for rent, bills, or other expenses. Regularly check your activity on the balance page to stay in control of your spending.
If you feel uncomfortable with your gambling in any way, you should consider taking a break or even self-exclusion.
For many people, gambling is harmless fun and a form of entertainment. However, gambling with money carries the risk of becoming problematic if a person can no longer control how much time and money they spend on gambling. This type of compulsive behavior is often referred to as "problem gambling" or "gambling addiction."
It can be difficult to determine if someone's gambling has become problematic. However, a general rule of thumb is that it is a problem if gambling negatively affects the person's quality of life.
Gambling addiction:
Gambling addiction is a diagnosis usually made by a doctor or psychologist. You can have gambling problems whether or not a diagnosis is made.
Here are a series of characteristics/behaviors related to gambling that may indicate that you have a gambling problem or gambling addiction:
1. Constantly thinking about gambling.
2. The need to bet increasingly large amounts to achieve the desired level of excitement.
3. Repeatedly unsuccessful attempts to control, reduce, or stop gambling.
4. Restlessness or irritability when attempting to reduce gambling or after stopping gambling.
5. Gambling to escape problems or relieve negative feelings such as helplessness, guilt, anxiety, or depression.
6. Attempting to win back money lost while gambling.
7. Lying to family members, therapists, and others to hide the extent of gambling.
8. Jeopardizing or losing a significant personal relationship, job, educational, or career opportunity due to gambling.
9. Relying on others to manage a financial crisis caused by gambling.
Gambling addiction, gambling abuse, or gambling-related problems—whatever term is used, it is a public health problem that affects hundreds of thousands of people and their loved ones. Gambling addiction can have severe consequences on various aspects of a person's life, such as:
• Health consequences: anxiety, depression, sleep problems, or suicidal thoughts. Problems related to alcohol or other drugs may also occur.
• Social consequences: conflicts with loved ones and friends, difficulties at work or school, or involvement in criminal acts.
• Financial consequences: difficulty paying everyday expenses or debts due to gambling.
You can change your gambling habits, and there are different measures you can take using our responsible gaming tools or seeking professional help from nonprofit organizations offering free assistance and support for gambling problems and gambling addiction.
If you have any questions or concerns, please contact our customer service team, available 24/7 to assist you.
It is important for our customers to have fun at the casino, but we also understand that for some players, gambling can become problematic.
We take pride in being fair, transparent, and socially responsible, and we want to protect our players from irresponsible gambling. We want to offer you a fun but responsible gaming experience. That's why you have the option to set deposit limits or overall gambling restrictions. These tools can help you stay in control of your gambling and are available in the "My Account" section of the casino.
If you need a break from gambling and cannot stop yourself from playing, use our player limitation options found on the "Player Limitation" page in "My Account."
There are several player limitations to choose from:
• You can choose the cooling-off period, with the following durations: 24 hours, 48 hours, or 7 days. This limitation only applies to the account it is set on.
• You can choose a temporary suspension, with the following durations: 30 days, 60 days, or 90 days. This limitation only applies to the account it is set on.
• You can choose self-exclusion. If you choose self-exclusion and want it to be indefinite or extended, contact support after setting the exclusion. Please note that you can choose whether the self-exclusion also applies to other accounts you have under our license.
During a self-exclusion, you cannot play or deposit, and you will not receive any marketing material (it may take up to 24 hours to be removed from all marketing databases).
Please note that any set self-exclusion applies to all other accounts you have under our license.
If you have an active exclusion period and wish to cancel it, please follow the instructions after logging into the casino.
When creating your account under our Maltese license, you have the option to limit your daily, weekly, or monthly deposit to any amount.
We have a feature available that automatically logs you out of the casino after a set period. If you wish to enable this feature, please contact support and indicate after how many minutes you want to be logged out.
Our customer service team is available 24/7 and will respond to any questions or concerns you may have. If you think you have a gambling problem and would like professional help, we recommend contacting any of the organizations listed below.
BeGambleAware: https://www.begambleaware.org/
GamblersAnonymous: https://www.gamblersanonymous.org/
GamCare: https://www.gamcare.org.uk/